Our vacuum bottles are individually printed on our premises to order, we do not outsource or use a 3rd party.  Please allow 3-5 days production time plus postage time.  This delivery schedule may on occasion be slightly longer due to high volume of orders.  If your bottle is a gift for a special occasion please email us and advise us of the date required and we will confirm whether or not we can deliver in time.

For products shown in the bulk order section the delivery schedules will be longer dependant on the product ordered.  Your delivery schedule will be confirmed upon final confirmation of order but it is normally approximately 3 weeks from final proof approval.

Vacuum bottles are sent via Royal Mail.  Products in the bulk order section are sent via different courier services used by the individual suppliers.


We may at times contact you if we feel your name may have been incorrectly spelt by accident or if the quality of your photo is not good enough to edit.  On these occasions we may send you a proof for approval before we print the goods.  Please ensure you approve any proof quickly to avoid any delay with your order.  If you are unhappy with the proof in any way we can give you the opportunity to provide a new photo or we can give you a full refund.


As these bottles are double walled and metal they are not suitable for dishwashers or microwaves.

The double wall feature can sometimes be compromised if the bottle is dropped so please take care when handling it.

The bottles keep drinks cold for 24 hours and hot for 12 hours.  The bottle will only keep the liquid as cold as the liquid you put into it.  If you need to further chill the liquid inside then place the bottle in a fridge WITH THE LID OFF to allow the liquid to cool.  The liquid will then remain fridge cold for 24 hours.

In the unlikely event that your lid starts leaking please let us know as we should be able to send you a replacement lid or we can send you a new replacement bottle provided you return your faulty one first for inspection.


Each bottle comes in a white gloss card box.

Each bottle holds 500ml of liquid and weighs 299g.